We at Merck, Inc are committed to satisfy our customers with our products and services continually fulfill their current and future needs and find ways to exceed their expectations.
Top management shall comply with applicable legal requirements, provide clear direction for the employees, make the necessary resources available, and create a working environment that encourages personnel development and commitment. With this, we are one in making Quality a way of life.
We will implement and maintain a Quality Management System in all levels of the organization to continually improve our business processes and attain our objectives.
Business decisions will be made after analysis and evaluation of information.
We will work together with our suppliers as partners to improve related processes and add value to the customer-supplier chain.
